Support & Warranty
Help with your JUN-HAN products, from installation to warranty service.
How can we help?
Warranty cover
| Lithium energy storage | 5 years |
|---|---|
| Solar panels | 12-year product, 30-year linear power |
| Electric scooties | Contact us |
| Scooty batteries and chargers | Contact us |
Full terms are provided at purchase.
Frequently asked questions
Pick a topic to narrow the list.
8 questions shown
Our lithium batteries are assembled at our local facility with support from our Chinese engineering team.
Our wall and floor batteries support CAN and RS485 communication and work with most mainstream hybrid inverters. Contact us with your inverter model to confirm.
JH-BE energy storage batteries carry a 5-year warranty.
Yes. Most JH-BE models support parallel connection. See each product page for the maximum.
Apply on the Partners page and our team will contact you.
We work with installation partners and EPC companies across Pakistan. Contact us and we will connect you.
Between 4 and 7 hours depending on the model and charger.
A 10 A fast charger upgrade is available for the Signature model.
Send a support request
Tell us what is happening. Our technical team replies within one working day.
Prefer to talk directly?
Downloads
Datasheets and the catalogue are sent on request. Mention them in your message.
Fields marked * are required.